2.The right to make purchases on the site.
2.1. Any user who meets the cumulative conditions listed below may make purchases on the site:
2.1.1.The user is qualified to perform binding legal actions, including the user declaring that he is 18 years of age or older.
2.1.2.If the means of payment by which the user wishes to make the purchase is a credit card, the user has a valid credit card that has been lawfully issued by one of the credit card companies also active in Israel or has obtained the voluntary consent of such credit card holder to use it.
3.1. The Company will allow the user who meets the conditions
of section 2.1 above (hereinafter: “the Customer”)
to purchase various products through the Website
3.2. To place an order for one or more products,
the customer must first select the product including size,
color and quantity.
3.3. After selecting the products, as an integral part of
the order, the customer must choose a password and fill out
an order form (hereinafter: "the order form").
In the order form, the customer will provide his correct
and accurate current personal details, including: e-mail,
first name, last name, telephone number, town, street,
house number,apartment, zip code, floor, entrance,
notes and information to the courier as far as possible
and the means of payment for the delivery.
It is clarified that the fields to be explicitly marked
require filling. Without providing the requested data in
the required fields, the customer will not be able to place
3.4. For reasons of information security and customer privacy
protection, if the means of payment chosen by the customer
to make the purchase is a credit card, the means of payment
data will not be fully stored (only the last four digits of
the means of payment) in the company database and used only
for the specific order.
3.5. After entering the details, the customer will confirm
his order by clicking on the "Payment" button
(hereinafter: "Making the order").
The system will verify the credit card information through
the clearing company. To the extent that the order has
not been approved by the credit company, the customer will
receive an appropriate notice, the order will not be executed
and the provisions of section 3.7 below will apply.
3.6. Once the company has received confirmation from
the credit company for the order, and the company has
verified that the item is in stock, the customer will
be sent an e-mail to the address entered when filling out
the order form for the order (hereinafter: "order confirmation").
3.7. For the avoidance of doubt it will be clarified that
an order will be approved subject to:
3.7.1. If the means of payment chosen by the customer to
make the purchase is a credit card - verification of the
credit details and receipt of confirmation of the payment
from the credit company at the company. Without the approval
of the said credit company, the order will not be confirmed
and the company will not be obligated to the customer
in any way including not keeping the product in stock.
3.7.2. Availability of the product in the company's stock
at the time of placing the order. It is clarified that
the company does not undertake to keep stock of all the
models and / or clothes and / or products that appear
on the website. As long as the product is not in stock,
the company will be allowed not to confirm the order.
It is clarified that even if the website does not state
that the product is not in stock or that the product has
not been downloaded from the website by the date of
confirmation of the order, the company will not be obligated
to deliver the product and / or order, and the customer
will not have any claim and / or claim. This is for any
type of damage, whether direct damage or indirect damage
caused to the customer and / or a third party.
Nothing in this section shall derogate from the Company's
obligation to reimburse the Customer for any amount
it has paid as it has indeed paid to the Company or to
cancel the charge to the extent that it has been made.
3.8. The company may update the prices of the products
on the website from time to time and without the need
for prior notice. The price valid in relation to the
order placed is the price on the website when placing the order.
If the prices are updated before the order is completed,
the customer will be charged according to the updated prices.
3.9. The Company may update the shipping rates from time
to time and without prior notice. The shipping rates,
until updated by the Company, in its sole and absolute
discretion, are as follows:
3.9.1 For purchases over 70$, standart shipping is free.
3.9.2 For purchases under 70$, delivery costs 12$-15$.
3.9.3 Self-collection at no shipping cost from all branches Famojo
3.10 The shipping rate in relation to the order placed is
the shipping rate on the website at the time of placing
the order. If the shipping rates have been updated before
the order is completed, the customer will be charged according
to the updated rates.
* Deliveries reach all over the country,
except the following localities:
Almog, Asper, Argaman, Bekaot, Geffen, Hagai, Hemdat, Hamra, Yitav, Carmel, Mekora, Mitzpe Shalem, Masua, Nahal Avnat, Nahal Rotem, Niran, Naomi, Netiv HaGdud, Susia, Othniel, Ravia, Rotem, Shadmot Mehola, Tiroche, Telem, Ma'ale Amos.
3.11. The company may offer promotions, benefits and discounts
on the site and may at any time terminate these promotions,
benefits and discounts, replace them or change them,
without the need to give any prior notice.3.12. It is clarified
that the prices of the products.
4.Delivery, shipping and delivery dates
4.1. After confirming the order, the company will deliver
the order to an address, which is entered in the
order form (hereinafter: "the shipment").
4.2 The average delivery time is within 20-40 business days
(business days are Sunday-Thursday and do not include weekends,
holidays and holiday eves. The order day is not considered a
Our messengers operate during the day between 09:30-18:00
4.3. The shipment was not delivered for a reason related to
the customer, including but without detriment, due to providing
incorrect and / or incorrect and / or inaccurate details
when placing the order and / or because the customer was not
at the delivery address at the designated time and / or the
customer refused to receive the shipment. The customer will
be charged the cost of the delivery fee and the handling fee
for the delivery.
5.1. For questions regarding the products displayed on the
website, or for additional details regarding the website,
its activity and how to place orders, you can contact the
company's customer service by one of the following means:
Sundays-Thursdays, between the hours of 09: 30-17: 00.
- By e-mail: email@example.com
6.1. A customer who has placed an order may cancel
the transaction in accordance with the provisions of
the Consumer Protection Law, 5741-1981
(hereinafter: “the Consumer Protection Law”),
the main points of which are set forth below.
6.2. Cancellation of an order by a customer before receiving
it from the customer:
6.2.1. As long as the order has not been delivered to the
customer until the delivery is coordinated, the customer
may cancel the order, in whole or in part, by written notice
(including by email) and / or orally to the company's
customer service as stated in section 5 above, and via
the dedicated link on the website .
6.2.2. If the order is canceled as stated in this section 6.2,
you will send the customer an e-mail confirming this,
and the company will return to the customer,
within 14 days of receiving the cancellation notice.
6.3. Cancellation after receiving the order from the customer:
6.3.1. If the order has been delivered to the customer,
the customer may cancel the order, in whole or in part,
within 14 business days from the day the order was delivered
to the customer. The customer is allowed to change product /
size up to 14 business days. Receipt of a full refund will
be made up to 7 business days after receiving the order.
The request to cancel the transaction / return products will
be made by written and / or oral notice to the company's
customer service as stated in section 5 above, as well as
via the dedicated link found on the website. For the avoidance
of doubt, after 14 days from the date of receipt of the order,
it can not be canceled.
6.3.2. If the order is canceled in accordance with
the provisions of this section 6.3, the company will send
the customer an e-mail message confirming the cancellation
of the purchase, the customer must notify the customer
service whether he chooses:
6.3.2.A. Return the items by returning the order to one
of the chain branches that appear in the category of
branches on the site
6.3.2.b. Through a courier with a partial cost of 50 NIS,
the company or someone on its behalf will contact the
customer to coordinate the collection of the product.
6.3.3. For the avoidance of doubt, it is clarified that
in the event of cancellation of an order as stated in
section 6.3, the customer will not be entitled to a refund
of the shipping fee to the extent paid by him.
6.4. Cancellation or replacement of a product as a result
of a defect or non-compliance with the details appearing
on the website:
6.4.1. The customer must check the items included in the
order immediately upon receipt of the shipment. If the
customer received the product when it is defective,
or when the product specification is different from the
specification published on the website, the customer must
contact the company's customer service or orally as stated
in section 5 above, within 14 days of receiving the product.
To the extent that it is decided by the company, at its sole
and absolute discretion, that the product is defective,
the product will be replaced or its purchase will be canceled,
according to the customer's choice.
6.4.2. In the event that the customer requests to cancel
the purchase of the defective product, the following
instructions will apply:
6.4.3. The customer will be sent an e-mail confirming the
cancellation of the purchase, and the company and /
or anyone on its behalf will contact the customer to
coordinate the collection of the defective product.
6.4.4. If the defective product is returned to the company,
the company will return to the customer, within 14 days
of receiving the cancellation notice as stated in section
6.4.1 above, the amount paid by him for that defective product.
In case of cancellation due to a defect, the company will
refund the customer the shipping fee, as much as paid by him.
6.4.5. Cancellation of an order, even if due to a defect
in the product, after being delivered to the customer,
is subject to return of the items whose order was canceled
to the company, when not used, in their original packaging,
and when all labels / tags are still attached to the item,
complete and / or undamaged / Or defect and / or spoilage
of any kind and type.
6.5. Product exchange / return conditions:
6.5.1. A customer who wishes to replace products he
received in an order not due to a defect as stated in section
6.4 above (such as, in cases of inappropriate size),
is asked to contact the company's customer service as stated
in section 5 above, for information on how and in which
branch he can replace the product.
6.5.2. Replacement of products as stated in this section
will be made within 14 days from the date of receipt of
the order by the customer and provided they are not used,
in their original packaging and that the label / tag is still
attached to the item, complete and / or without damage and /
or damage and / or defect and / or spoilage Of any kind and type.
6.5.3. It is clarified that the replacement of the product
is in accordance with the existing stock in the store or
on the website and costs 6$.
6.6. Cancellation of an order by the company:
6.6.1 In any case in which the company is unable to manage
the site as amended, deliver the products or meet its other
obligation under these terms, the company may, at its sole
and absolute discretion, cancel the customer order,
and in such case the customer will be notified Cancellation
of the order, and the consideration will be refunded to
the customer within 14 days of giving notice, and the customer
hereby waives any claim and / or demand and / or claim
in the matter.
6.7. It is hereby clarified that the provisions of
the Consumer Protection Law, 5741-1981, which apply
and are valid at the time of placing the order,
are the binding provisions even if in these regulations
or on another registered website.
7.1. The company and / or anyone on its behalf will not
be responsible or liable for any damage of any kind, direct,
indirect, consequential or special, caused to the user and /
or customer and / or a third party, as a result of use and /
or ordering through the site - will be the cause of action
Whatever it is - including loss of income and /
or deprivation of profit that will be caused for any reason.
7.2. If there is a clerical error in the description of the
color and / or in the appearance of the color, and /
or in the way the color appears on the user screen, this
will not obligate the company. The color catalog on the
website is for illustration purposes only and there may be
differences between the colors displayed on the website,
some or all of them, and the colors actually sold.
7.3. The product images and / or size bars on the website
are for illustration purposes only, and do not obligate
the company. It is clarified that there may be differences
between the images and / or dimensions displayed on the website,
some or all of them, and the products actually sold,
and the customer hereby waives any claim and / or demand and /
or claim in this regard.
7.4. The Company does everything in its power to ensure
that the information displayed on the Site is the most
complete and accurate information but it is clarified that
inaccuracies or errors may appear in it in good faith for
which the Company will not bear any responsibility arising
from or related to them.
7.5. In any case, the company will not bear any
responsibility that exceeds the value of the garment /
product purchased, as well as any indirect damage.
7.6. Subject to all laws, the company will not be liable
for any damage of any kind, caused to the customer or anyone
on his behalf, if any information entered by the customer
during the order process is lost or reaches any party other
than the company and / or used without permission.
7.7. Notwithstanding the provisions of section 4.3 above,
the Company shall not be liable for any delay or delay in
the delivery and / or non-delivery of an order caused as a
result of "force majeure" and / or events beyond the Company's
control, including strikes, shutdowns, natural disasters,
weather Exceptional air, etc., malfunctions in the computer
system or telephone systems that will impair the completion
of the purchase process or malfunctions in the e-mail service.
7.8. The product handling instructions will appear
on the products in the order. If the information is not
available on the product, you can contact the company's
customer service in the manner stated in section 5 above
to receive the information and / or additional information.
The company is not responsible for the use made by the
customer not in accordance with the manufacturer's instructions,
including the instructions displayed on the manufacturer's
label attached to the garment, and / or the company,
including washing and / or any other use of clothing
or accessories sold through the site.
7.9. The company is not responsible, insofar as there are any,
for the content published in the links that exist on
the site and that lead to other sites that can be reached
through the same link. The company does not guarantee that
the link will lead the user to an active website.
8.1. All intellectual property rights in the Site,
including patents, copyrights, designs, methods and trade secrets,
are the sole property of the Company.
These rights apply, among other things, to the graphic
design of the company's website, its databases
(including product lists, product descriptions, etc.),
the website's computer code, its web address and any other
details related to its operation.
8.2. No information may be copied, reproduced, distributed,
sold, marketed and translated from the Site
(including trademarks, images, texts and computer code) without
the express prior written permission of the Company.
8.3. No commercial use may be made of the data published by
the company, the company's database, the product lists that
appear in it or other details published by the company without
obtaining the company's prior written consent.
8.4. The company allows the site to be displayed in a frame,
visible or hidden, as well as to link to the pages within it
("DEEP LINK"), or to the home page only.
The company will be entitled to order the user to remove
advertising or information used in a manner that in its opinion
harms the interests of the company or its property.
8.5. The site may not be presented in a design or graphical
interface different from those designed by the company,
except subject to obtaining its prior written consent.
8.6. Company Name / Famojo is the property
of the Company only. It may not be used without its prior
8.7. Icons, all information and / or display appearing on the
site, including graphics, design, verbal presentation,
trademarks, logos and the editing and display of these,
are the exclusive property of the company. Any use of
this property of the Company will be made in accordance
with the provisions of these Terms and Conditions only.
8.8. No trademark or design of a product or model appearing on
the site or photographs contained on the site that are protected
intellectual property, both by virtue of Israeli law and by
international treaties to which the State of Israel has joined,
may not be used.
9.1. The delivery of personal details in the order form
(hereinafter: "the information") is done according to the
customer's wishes and with his consent. Filling in the
details indicates the customer's consent to their delivery.
The purpose of providing the personal details is to enable
the company to deliver the order to the customer.
9.2. The company undertakes not to make any use of the
information without the customer's permission unless this
is required or permitted by law or to prevent misuse of
the information. The company will allow access to the
information only to those of its employees who need the
information for the purpose of providing a service and to
the distribution company.
9.3. Every transfer of a credit card number from the site
is done in an encrypted manner according to the PCI standard.
The company uses a PCI system to clear credit cards.
The company does everything in its power and uses advanced
technological and organizational security measures to secure
the site, the communication through it and the information under
its control, against accidental or intentional exploitation,
loss, destruction or against access by unauthorized or
authorized persons. The connection between the user's or
visitor's computer and the company's computers is secured
using accepted encryption methods, in accordance with customary
standards. In addition, the company takes reasonable measures
to protect the site and the hardware and software components
associated with its operation and takes care to update them
regularly, among other things, to protect the site and its
content from unauthorized intrusions, vulnerabilities or
The company does everything in its power and uses advanced
technological and organizational security measures to secure
the site, the communication through it and the information
under its control, against accidental or intentional
exploitation, loss, destruction or against access by
unauthorized or authorized persons. The connection between
the user's or visitor's computer and the company's computers
is secured using accepted encryption methods,
in accordance with customary standards. In addition,
the company takes reasonable measures to protect the site
and hardware and software components related to its operation
and takes care to update them regularly, among other things,
to protect the site and its content from unauthorized
intrusions, vulnerabilities or eavesdropping.
9.4. It is possible that when browsing or performing
actions on the site, the user's actions will be documented
automatically and computerized, these details are used by
the company for control and efficiency and administrative
and marketing efficiency with the users of the site.
9.5. Some of the services on the site may require registration.
As part of the registration process, the customer will be
required to choose a username and password that will identify
the customer when using. The Company may from time to time
determine additional or different means of identification.
The customer must keep the username and password confidential
to prevent their misuse.
9.6. The information and details collected about the customer
during the use of the website will be stored in the company's
database. The use of the website by the user and the user's
user agrees that his details will be stored and managed in
the company's database. The information in the database will
be used - in accordance with the provisions of this privacy
policy or in accordance with the provisions of any law -
for the purposes listed below:
9.6.1. To allow the customer to place orders on the site;
9.6.2. To identify the customer during repeat visits to the site;
9.6.3. To improve and enrich the services and content offered
on the site, including creating new services and content
that meet the requirements of the users of the site and
their expectations and to change or cancel existing services
and content. The information that will be used by the company
for this purpose will mainly be statistical information,
which does not identify the customer personally;
9.6.4. To enable users to tailor the services on the site to their preferences;
9.6.5. To enable the Company to contact the Customer and to
send to him from time to time by e-mail information about
the Company's services and products, surveys and questionnaires, as well as advertising information and information in connection with the products and services of others. Such information will be sent to the customer in accordance with the express consent given by the customer during the registration on the website or at any other time. The customer can revoke his consent at any time and stop receiving inquiries and advertising material from the site management.
constitutes consent for the purposes of the provisions of
section 30A of the Communications (Bezeq and Services) Law,
9.6.7. To contact the customer if necessary;
9.6.8. For the purpose of analysis, control and delivery of
statistical information to third parties.
This information will not personally identify the customer;
9.6.9. For any other purpose, set forth in this Privacy
9.7. The company will not pass on to third parties the personal customer details and information collected about their activity on the site except in the following cases:
9.7.1. To the extent necessary for the proper provision of
the site's services and for the purpose of realizing the
purposes of the use of the information as specified above,
to the extent required;
purchase on the site, or if the customer performs through
the site, or in connection with it, actions that are deemed
illegal or an attempt to perform such actions;
9.7.3. If the company receives a court order or a request
from a competent authority instructing it to provide the
customer's details or information about him to a third party;
For the avoidance of doubt, the Company does not undertake
to oppose any request for a court order or a request for a
competent authority, which will require it to provide details about the customer to a third party.
9.7.4. In any dispute, claim, suit, demand or legal proceedings,
if any, between the customer and the company;
9.7.5. The Company will be entitled to transfer the customer's
information and information collected as a result of the
customer's use of the website to companies or other
organizations related to the company, such as parent company,
subsidiary and sister company provided that they use this
9.8. The Company may provide and share anonymous, aggregate
and statistical information with other companies or
organizations associated with the Company as well as with
suppliers, business partners, advertisers and any third party
at its sole and absolute discretion, but it will not knowingly
or intentionally disclose customer identity without their
9.9. The company uses tools such as Remarketing, AdWords,
Google Analytics and PPC to advertise, collect data and
improve the customer's user experience. Among other things,
the company receives services from Facebook and Google for
displaying company ads on the Internet. The company may use,
either by itself or through third parties such as Google and /
or Facebook, 'cookies' for the smooth and proper operation of
the site, including to collect statistics about
9.10. A customer who does not want cookies to be collected
on his personal computer can avoid this by changing the
settings in the browser on his computer. To do this,
please consult your browser's help file. Keep in mind that
disabling cookies may make some of the services and features
on the Site or other websites unavailable. In addition,
cookies can be deleted on your computer at any time.
9.11. The company may allow third-party companies to advertise
on the site and / or manage the system for submitting
advertisements on the site.
9.12. The company implements systems on the site that are
designed to secure the information in the best possible way,
in accordance with accepted standards. While these systems
reduce the risks of unauthorized intrusion into company
computers, they do not provide complete security.
Therefore, the company does not guarantee that the
services on the site will be completely immune from unauthorized
access to the information stored on them.
9.13. According to the Protection of Privacy Law, 5741 - 1981 - every
person is entitled to review himself, or by his proxy legally authorized
in writing or by a guardian, the information held about him in a database.
A person who has reviewed the information about him and found it incorrect,
complete, clear or up-to-date, may contact the owner of the database with a request to correct
or delete the information. If the owner of the reservoir has refused, he must notify the applicant
in the manner and in the manner prescribed in the regulations. The information requester may refuse
to review or delete information on the refusal of the owner of a database and the notice of refusal
to provide information in the manner and in the manner prescribed in the regulations.
9.14. For more information, please see the Privacy Protection
9.15. The Company may from time to time change its privacy
policy insofar as it operates in accordance with the provisions
of the law.
10.1. The interpretation and enforcement of these Terms and
Conditions and / or any action or dispute arising therefrom,
shall be done in accordance with the laws of the State of
Israel, and will be clarified, if necessary,
in the court in Eilat.
10.2. The Company reserves the right to change these Terms
from time to time. Only the rules published in the site's
regulations will oblige the operators of the site.