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Политика доставки

  1. 1. Welcome Vstyle / Veraexpress.com (Hereinafter: “the site”) owned by Booking-tours Inc. 384117085(hereinafter “”the company").
  2. 1. This rule is written in the male tongue only for convenience and should be viewed as referring to the female tongue as well.
  3. 1. The headings of the sections were given for convenience and should not be studied for the interpretation of these regulations.
  4. 1. The provisions of these regulations shall apply to any use of the site. Surfing and / or any action, including booking, constitutes consent to accept and comply with the regulations.
  5. 1. Use of the site constitutes a statement that the user is aware of the provisions of this statute and its recipient, and that it shall not have and/or anyone on its behalf any claim and/or claim against the company and/or anyone on its behalf, other than claims related to the violation of the company's obligations under this statute.
  6. 1. The company reserves the right to change the regulations from time to time at its sole and absolute discretion without the need to provide notice and/or notice.
  7. 1. The user agrees that the company's computer records regarding the actions carried out through the site will form apparent evidence of the correctness of the actions.
  8. 1. The use of the site and the content in it is “as is”, that is, without any possibility of intervention or change on the part of any user and for private needs only. It is strictly forbidden to use the site and/or within us, partially or inclusive, for commercial purposes. Content should not be used partially or including for copying, fixing, modifying, transcribing, broadcasting, displaying, publishing, transferring, selling, or distributing in any way by any user, without the company's consent, in advance and in writing.

1.9. The terms of use of the site apply to the use of the site and the services contained therein through any computer or other communication device (such as a mobile phone, PDA, etc.). They also apply to the use of the site, either through the internet network or through any other network or means of communication.

  1. The right/kosher to make purchases on the site

2.1. May make purchases on the site any user who will fulfill other cumulative conditions listed below:
2.1.1. The user is qualified to perform binding legal actions, in general it declares the user that he is 18 years old or older.
2.1.2. If the payment method by which the user wishes to make the purchase is a credit card, the user is a valid credit card holder legally issued by one of the credit card companies that is also active in Israel or has received the voluntary consent of such a credit card holder to make use of it.
2.2. The company reserves the right to deny access to purchases and/or cancel purchases of users whose behavior is inappropriate or not under the terms of Use and/or provisions of these regulations or users who are trying to harm the proper management of the site.

  1. Purchase of products

3.1. The company will allow the user who meets the conditions of Article 2.1 above (hereinafter: "customer") to purchase various products through the site (hereinafter: “order”).

3.2. To place an order of one or more products, the customer must first select the product including size, color and quantity.

3.3. After selecting the products, as an integral part of placing the order, the customer must select a password and fill out an order form (hereinafter: “order form”). In the order form, the customer will provide the correct and accurate current personal information, including: e-mail, first name, last name, phone number, settlement, Street, house number,
Apartment, postcode, floor, entrance, notes and information to The Courier as there are and the means of payment for delivery. It is clarified that the fields to be explicitly marked require filling. Without the delivery of the requested data in the required fields, the customer will not be able to place an order.
Delivery of incorrect details intentionally or without permission may be a violation of the law. Against a client who submits incorrect details may be taken criminal and civil legal proceedings.

3.4. For reasons of information security and customer privacy protection, if the payment method chosen by the customer to make the purchase is a credit card, the payment method data will not be kept in full (only four last digits of the payment method) in the company's database and will be used only for the purpose of the specific order.

3.5. After entering the details, the customer will confirm his order by clicking on the “payment” button (hereinafter: “placing the order”). The system will verify credit card information through the Clearing Company. As the order is not approved by the credit card company, the customer will receive an appropriate notice, the order will not be made and the provisions of Article 3.7 are applied below.

3.6. After the company has received a certificate from the credit card company for the order, and the company has made sure that the item present in the inventory will be sent to the customer an e-mail to the address entered when filling out the order form on the execution of the order (hereinafter: “confirmation of the order”).

3.7. For clarity, it should be clarified that an order will be approved subject to:
3.7.1. If the payment method chosen by the customer to make the purchase is a credit card-verification of credit information and confirmation of payment by the credit card company at the company. Without such credit card company approval, the order will not be approved and the company will not be charged to the customer in any way including not keeping the product in stock.
3.7.2. Product availability in the company's inventory at the time of booking. It is clarified that the company does not undertake to hold an inventory of all models and/or clothes and/or products listed on the site. As the product does not exist in stock, the company may not approve the order. It should be clarified that even if it is not specified on the site that the product does not exist in stock or the product is not downloaded from the site until the date of confirmation of the order, the Company shall not be obliged to provide the product and/or the order, and the customer shall not have any claim and/or demand and/or claim in this regard for any kind of damage, whether direct damage or indirect damage caused to the customer and/or third party. There is no In this section, to derogate from the company's obligation to respond to the customer any amount paid as much and indeed paid to the company or cancel the charge as much as performed.

3.8. The company may update product prices on the site from time to time and without prior notice. The valid price in relation to the order made is the price on the site at the time of booking. If the prices have been updated before the booking is completed, the customer will be charged according to the updated prices.

3.9. The company may update delivery rates from time to time and without prior notice. The tariffs for shipments, until updated by the company, at its sole and absolute discretion, are as follows:

3.9.1 in buying over 249 ₪ shipping is free of cost
3.9.2 in buying below 249 ₪ shipping cost of 500 
3.9.3 self-pick-up at no shipping cost from any branches

3.10 the delivery rate relative to the order made is the delivery rate on the site when booking. If the delivery rates have been updated before the order is completed, the customer will be charged according to the updated tariffs.

* Deliveries arrive all over the country,Except for the following settlements:

Almog, Asper, Scarlet, hatches, Vine, Hagai, Hamath, Hamra, yitav, Carmel, Makhura, Mitzpe Shlomo, mishua, Nahal avnat, Nahal Rotem, Niran, Naomi, the path of the regiment, Susiya, ataniel, saturation, Rotem, Shlomo, Tirosh, Telem, Ma'ale Amos.

3.11. The company may offer on-site promotions, benefits and discounts and May at any time stop these promotions, benefits and discounts, replace or modify them, without having to give any notice of this.

3.12. It is clarified that the prices of products may differ from the prices of products sold in the vstyle network branches. In any case, the company does not guarantee that the prices of the products on the site are the same or lower than the prices of the items in the network branches and do not rely on the prices on the site as if the company has undertaken to offer them at the same or discounted price.

  1. Delivery dates, transportation and shipping

4.1. After confirmation of booking, the company will deliver the order to the address in Israel, which is entered in the order form (hereinafter:”shipment").

4.2 the average delivery time is within 20-40 business days (business days are a-th and do not include weekends, holidays and holiday evenings. The day of booking is not considered a business day)
Our messengers operate in the daytime from 09:30 to 18:00

4.3. The shipment was not provided for a customer-related reason, including but without derogation, due to the delivery of incorrect and/or incorrect and/or inaccurate details at the time of booking and/or because the customer was not at the delivery address at the appointed time and/or the customer refused to accept the shipment, the customer will be charged the cost of

  1. Customer service

5.1. In questions about the products presented on the site, or for more details about the site, its activities and how to make orders, you can contact the customer service of the company by one of the following means:
- By phone: 08-6338361. On Sunday-Thursday, from 09:30 to 17: 00.
- By e-mail: service@veraexpress.com
- Facebook page Vstyleandfashion.

  1. Product cancellations and exchanges

6.1. A customer who made an order may cancel the transaction in accordance with the provisions of the Consumer Protection Act, 1981 (hereinafter:”Consumer Protection Act“), the main ones of which will be presented below.

6.2. Cancel an order by a customer before receiving it at the customer:
6.2.1. As long as the order is not provided to the customer and until the Coordination of delivery, the customer may cancel the order, in whole or in part, through written notice (including by email) and/or orally to the customer service of the company as stated in paragraph 5 above, as well as through the dedicated link found on the site.
6.2.2. The order canceled as stated in this Section 6.2, will send the customer an e-mail confirming it, and the company will return to the customer, within 14 days receiving the cancellation notice.

6.3. Cancellation after receiving the order at the customer:
6.3.1. The order was provided to the customer, the customer may cancel the order, in whole or in part, within 14 business days from the date the order was provided to the customer. Customer may exchange product / measure up to 14 business days. Full refund receipt will be made up to 7 business days after receiving your order. The request to cancel the transaction / return of products will be made through written and/or oral notification to the customer service of the company as stated in paragraph 5 above, as well as through the dedicated link found on the site. For clarity, after 14 days from the date of receipt of the order, it can not be canceled.
6.3.2. The order has been canceled in accordance with this paragraph 6.3, the company will be sent to the customer an e-mail confirming the cancellation of the purchase, the customer must notify the customer service whether he chooses:

6.3.2.A.Return the items by returning the order to one of the network branches listed in the branch category on the site

6.3.2.In.By courier at a partial cost of NIS 50, the company or its representative will contact the customer to coordinate the collection of the product.

6.3.3. For the avoidance of doubt it is clarified that in the cancellation of an order stated in paragraph 6.3 it will not be eligible for the customer to refund the shipping fee as paid by him.

6.4. Cancellation or replacement of a product as a result of a defect or mismatch to the details listed on the site:
6.4.1. The customer must check the items included in the order as soon as the shipment is received. The Customer had received the product when it was damaged, or when the product specifications differed from the specification published on the site, the customer must contact the company's customer service or orally as stated in paragraph 5 above, within 14 days of receiving the product. As decided by the company, at its sole and absolute discretion, that the product is defective, the product will be replaced or canceled its purchase, according to the customer's choice.
6.4.2. In the event that the customer wishes to cancel the purchase of the defective product, the following instructions will be applied:
6.4.3. The customer will be sent an e-mail confirming the cancellation of the purchase, and the company and/or anyone on its behalf will contact the customer to coordinate the collection of the defective product.
6.4.4. The defective product was returned to the company, the company will return to the customer, within 14 days the cancellation notice is received as stated in paragraph 6.4.1 above the amount paid by him for the same defective product. In case of cancellation of the defect, the company will return to the customer the shipping fee, as much as paid by him.
6.4.5. Cancellation of an order, even if due to a defect in the product, after it has been provided to the customer, is subject to the restoration of the items you ordered has been canceled to the company, when they are not used, in their original packaging, and when all labels / tags are still attached to the item, complete and / or without harm and / or damage and/or defect and / or spoilage of any kind and kind.

6.5. Terms of replacement/ return of products:
6.5.1. A customer who wishes to exchange products received in an order not due to a defect stated in paragraph 6.4 above (such as, in cases of an unsuitable measure), is requested to contact the customer service of the company as stated in paragraph 5 above, in order to obtain information on how and in what branch will be able to replace the
6.5.2. Replacement of products stated in this section shall be made within 14 days of receipt of the order by the customer and provided that they are not used, in their original packaging and that the label / tag is still attached to the item, complete and / or without damage and/or damage and/or defect and / or spoilage of any kind and kind.
6.5.3. It is clarified that the replacement of the product is in accordance with the existing stock in the store or on the site and at a cost of NIS 15.

6.6. Cancellation of an order by the company:
6.6.1 in any case in which the company may manage the site as we have fixed, provide the products or comply with its other obligations under these terms, the company may, in its sole and absolute discretion, cancel the customer's order, in which case the customer will be sent a notice of cancellation of the order, and the return will be returned to the customer within 14 days of the notice, and the customer hereby waives any claim and/or demand and/or claim in the matter.

6.7. It is hereby clarified that the provisions of the Consumer Protection Act, 1981 which apply and attacks at the time of booking are the provisions that are binding even if in these regulations or on another registered site.

  1. Warranty and service

7.1. The company and/or anyone on its behalf shall not be liable and shall not bear any damages of any kind, direct, indirect, consequential or special, caused to the user and/or customer and/or third party, as a result of the use and/or reservation through the site – whatever the cause of the claim – including loss of income and / or denial of profit

7.2. There was a quill error in the description of the color and / or the visibility of the color, and/or how the color looks on the user's screen, this will not require the company. The color catalog on the site is intended for illustration purposes only and there may be differences between the colors displayed on the site, some or all of them, and the colors actually sold.

7.3. Product images and / or dimensions bars on the site are intended for illustration purposes only, and do not require the company. It is clarified that there may be differences between the images and / or dimensions displayed on the site, some or all of them, and the products actually sold, and the customer hereby waives any claim and/or demand and/or claim in this regard.

7.4. The company does as much as it can to ensure that the information displayed on the site will be the most complete and accurate information but it will be clarified that it may appear, in good faith, inaccuracies or errors that the company will not bear any responsibility arising from or related to them.

7.5. In any case, the Company shall not bear any responsibility in excess of the value of the purchased garment/product as well as any non-direct damage.

7.6. Subject to any law, the Company shall not be liable for any damages of any kind, caused to the customer or anyone on its behalf, if any information entered by the customer during the execution of the order is lost or reached any party other than the company and/or used without authorization.

7.7. Notwithstanding the foregoing section 4.3, the company will not be liable for any delay or delay in delivery and/or non-delivery of an order caused by”force majeure” and / or events beyond the control of the company, including strikes, Saturdays, natural disasters, abnormal weather, etc., malfunctions in the computing system or telephone systems that will damage the completion of the purchase process or malfunctions in the e-mail service.

7.8. Product handling instructions will appear on the products on order. Was and information is not available on the product, you can contact the customer service of the company in the manner stated in paragraph 5 above to obtain the information and / or additional information. The company is not responsible for the use made by the customer not in accordance with the manufacturer's instructions, including the instructions presented on the manufacturer's label attached to the garment, and/or the company including the execution of laundry and/or any other use of clothing or accessories sold through the site.

7.9. The company is not responsible, as there are such, for the content advertised in the links that exist on the site and leading to other sites that can be reached through the same link (link). The company does not guarantee that the connectivity will lead the user to an active website.

  1. Intellectual property

8.1. All intellectual property rights on the site, including patents, copyrights, samples, methods and trade secrets, are the company's property only. These rights apply, among other things, to the graphic design of the company's website, its databases (including product lists, product description, etc.), the site's computer code, its internet address and any other details related to its operation.

8.2. Do not copy, reproduce, distribute, sell, market and translate any information from the site (including trademarks, images, texts, and computer code) without the express permission of the company in advance and in writing.

8.3. No commercial use of the data published by the company, the company's database, the lists of products listed in it or other details published by the company without obtaining the company's consent in advance and in writing.

8.4. The company allows you to view the site in a frame, visible or hidden, as well as link to the pages inside it (”DEEP LINK"), or to the home page only. The company may instruct the user to remove advertising or information that is used in such a way that it infringes the interests of the company or its property.

8.5. The site should not be presented in a graphic design or interface different from those designed by the company, but subject to his prior written consent.

8.6. Company name / VeraExpress Vstyleis the property of the company only. It should not be used without obtaining its written consent and in advance.
8.7. Icons, any information and/or display appearing on the site, including graphics, design, verbal presentation, trademarks, logos, as well as editing and presentation of these, are exclusively owned by the company. Any use of this property of the Company shall be made according to the provisions of this regulation only.

8.8. There is no use of any trademark or design of a product or model listed on the site or photographs found on the site that are protected intellectual property, both from the Israeli law and from the international art force to which the state of Israel joined.

  1. Maintaining data confidentiality and user privacy

9.1. The delivery of personal information in the order form (hereinafter: “the information”) is made according to the wishes of the customer and his consent. Filling out the details indicates the client's consent to their delivery. The purpose of providing personal information is to allow the company to deliver the order to the customer.

9.2. The Company undertakes not to make any use of the information without the client's permission unless it is required or permitted by law or to prevent misuse of the information. The company will allow access to information only to those of its employees who need information for servicing and distribution company.

9.3. Any transfer of a credit card number from the site is made in an encrypted manner according to the PCI standard. The company uses a PCI system for clearing credit cards. The company does everything in its power and is helped by advanced technological and organizational security measures to secure the site, the communication through it and the information under its control, against accidental or intentional exploitation, loss, destruction or against access by unauthorized or authorized persons. The connection between the user's computer or site visitor and the company's computers is secured using acceptable encryption methods, in accordance with the standards used. Also, the company takes reasonable measures for protection The site and the hardware and software components associated with its operation and takes care of updating them regularly, among other things, to protect the site and its content from unauthorized intrusions, loopholes or wiretaps

9.4. It is possible that when browsing or performing actions on the site, the user's actions will be recorded automatically and computerized, these details are used by the company for control and management and marketing efficiency with users of the site.

9.5. Some services on the site may require registration. As part of the registration process, the client will be required to select a username and password that will identify the client when using. The company may periodically establish additional or other ways of identification. The client must keep the username and password confidential to prevent them from being misused.

9.6. The information and details that will be collected regarding the customer during the use of the site will be stored in the company's database. The use of the site by the user and the user's approval of the company's Privacy Policy indicate that the user agrees that its details will be saved and managed in the company's database. The information in the database will be used-in accordance with the provisions of this privacy policy or in accordance with the provisions of any law-for the purposes listed below:
9.6.1. To allow the customer to place orders on the site;
9.6.2. To identify the client during repeated logins to the site;
9.6.3. To improve and enrich the services and content offered on the site, including to create new services and content that meet the requirements of users on the site and their expectations and change or cancel existing services and content. The information used by the company for this purpose will essentially be statistical information, which does not personally identify the client;
9.6.4. To allow users to adjust the services on the site to their preferences;
9.6.5. To allow the company to contact the customer and periodically send to him e-mail information regarding the services and products of the company, surveys and questionnaires, as well as advertising information and information in connection with other products and services. Such information will be sent to the client in accordance with the express agreement given by the client during registration on the site or at any other time. The client can opt out at any time and cease receiving inquiries and advertising material from the site administration.
9.6.6. It is clarified that consent to this privacy policy constitutes consent to the provisions of Article 30A of the communications law( Bezeq and services), 1982;
9.6.7. Contact the customer if necessary;
9.6.8. For analysis, Control and delivery of statistical information to third parties. This information will not identify the client personally;
9.6.9. For any other purpose, specified in this privacy policy or the terms of Use and purchase of the site.

9.7. The company will not transfer to third parties the personal customer information and information collected about their activities on the site unless in the following cases:
9.7.1. As necessary for the proper provision of Site Services and for the realization of the purposes of using the information listed above, as required;
9.7.2. If the customer has violated the terms of Use and purchase of the site, or if the customer will perform through the site, or in connection with it, actions that are deemed to be against trial or attempt to perform such actions;
9.7.3. If the company receives a judicial order or a requirement from a competent authority that instructs it to provide the customer's details or information about it to a third party; for the removal of any provider the company does not undertake to object to any request for a judicial order or a requirement of a competent authority, which will require it to provide details about the client to a third party.
9.7.4. In any dispute, claim, claim, demand or legal proceedings, if any, between the client and the company;
9.7.5. The Company shall be entitled to transfer the customer's information and information collected following the use made by the customer of the site to other companies or organizations related to the company, such as a parent company, a subsidiary and a sister company provided that they use this information only under the provisions of this Privacy Policy;

9.8. The company may provide and share anonymous, aggregate and statistical information with other companies or organizations related to the company as well as with suppliers, business partners, advertisers and any third party at its sole and absolute discretion, but it will not disclose to them knowingly, or intentionally the identity of customers without their express consent;

9.9. The company uses tools such as Remarketing, AdWords, Google Analytics and PPC for advertising, data collection, and improving the customer's user experience. Among other things, the company receives services from Facebook and Google companies for the purpose of viewing the company's ads on the internet. The company may use, either by itself or through third parties such as Google and/or Facebook cookies for the purpose of the site's ongoing and proper operation, including to collect statistics about the use of the site, verify details, to match the site to personal preferences of the customer and security needs Information. Cookies are text files, which the browser on the client's computer creates by command from the company's computers. Some cookies will expire when the client closes the browser and others are saved onto the hard drive on his computer. Cookies contain diverse information such as the pages visited by the customer, the time spent on the site, where the customer came from, sections and information that the customer asks to see when entering the site and more. They are also used to redundant the need for entering customer information every time he re-visits sections of the site that require registration, the more they are. The information in cookies is encrypted and the company takes precautionary measures to Ensure that only the company's computers can read and understand the information stored in them. The client may opt out of the use of third-party providers such as Google and Facebook by visiting the Network Advertising Initiative accession page at:

9.10. A client who does not want cookies to be collected on his personal computer, can avoid this by changing the settings in the browser on his computer. To do this, please consult the browser help file. Keep in mind that eliminating cookies may result in some services and features on the site or other websites not being available. In addition, you can delete cookies on your computer at any moment.

9.11. The company may permit third-party companies to advertise on the site and/or manage the advertising submission system on the site.

9.12. The company implements on-site systems designed to maximally secure the information, in accordance with generally accepted standards. While these systems reduce the risks of unauthorized penetration into the company's computers, they have no absolute security. Therefore, the company does not undertake that the services on the site will be completely immune from unauthorized access to the information stored in them.

9.13. According to the Privacy Protection Act, 1981 – any person is entitled to review himself, or by following his lawfully authorized written or by a Guardian, the information on which is held in a database. A person who has looked at the information about him and has found that he is not correct, complete, clear or updated, may contact the owner of the database with a request to correct the information or delete it. If the owner of the database refused, he must notify the applicant in the manner and manner prescribed by the regulations. For the refusal of a knowledgebase owner to allow a review and notice of refusal to amend or delete information, the information applicant may appeal in the manner and manner prescribed in the regulations.

9.14. For more information please refer to the Privacy Protection Act:

9.15. The company may periodically change the privacy policy as it operates under the provisions of the law.

9.16. At any time you can review the latest privacy policy by clicking on the appropriate link on the site.

  1. Additional conditions

10.1. The interpretation and enforcement of these regulations and/or any action or conflict arising from it shall be carried out in accordance with the laws of the state of Israel and, if necessary, in the Eilat court.

10.2. The company retains its right to revise these regulations from time to time. Only the rules that will be published in the site's regulations will require the perpetrators of the actions on the site.